Challenging Conversations
Welcome to Challenging Conversations
Difficult workplace conversations are inevitable—whether you're delivering tough feedback, saying no to a request, communicating bad news, or addressing performance issues. The difference between conversations that escalate problems and those that resolve them comes down to how you prepare and show up. This workshop gives you practical tools to handle high-stakes, emotionally charged conversations with confidence and skill.
“The earlier you identify the issue and have the conversation, the easier it will be.”
Anon
High Stakes
The conversation matters—there are real consequences for both people if it goes wrong. Getting it right changes outcomes.
Opposing Views
Disagreement is expected. You and the other person likely see the situation differently, and that's normal.
Strong Emotions
When stakes are high and people disagree, emotions show up. Managing them—yours and theirs—is key.